Values and CSR

Delivering Excellence to our Clients
 

Since its inception, France Contentieux has built its success with women and men involved and focused on one single goal: Delivering Excellence to our Clients

This DNA shared by all comes around common values: :

LISTENING
TEAM SPIRIT
COMMITMENT
REACTIVITY

Recruitment policy and training

France Contentieux pays special attention to fairness and equality between employees and also in terms of access to employment for candidates.

Our recruitment policy is resolutely oriented towards profiles of all ages, cultural, ethnic or geographical horizons.
Thanks to a tailor made training program, France Contentieux accompanies its employees in order to ensure an optimal satisfaction of customers in a socially responsible environment.

Corporate Social Responsibility

As a responsible Company, France Contentieux is also engaged in the fight against any form of discrimination or exclusion through different actions:

France Contentieux is a signatory of the French Diversity Charter ..

This Charter is intended to bear witness to our commitment to the cultural, ethnic and social diversity within our Organization.

French Diversity
Charter

In accordance to this Charter, France Contentieux undertakes to:

1. Raise awareness of non discrimination and diversity issues among top management and staff involved in recruitment, training and career development and to educate them in these matters.
2. Respect and promote the application of all aspects of the principle of non- discrimination at every stage of the human resources management, in particular in the recruitment, training, promotion and career development of employees.
3. Endeavour to reflect, the diversity of the French society particularly in its cultural and ethnic dimension at every level of our workforce.
4. Make all our employees aware of our commitment to non-discrimination and diversity, and keep them informed of the practical results of this commitment.
5. Make the development and implementation of the diversity policy a subject of a dialogue with the employees’ representatives..
6. Insert a chapter in the annual report describing our commitment to non- discrimination and diversity including details of the measures implemented, our internal procedures and the results achieved.

 

France Contentieux is involved in the fight against exclusion and supports the Association TFA, respite for a better world.

TFA

This association is collecting donations in order to allow parents and relatives of children with disabilities (and specifically those suffering of autism spectrum disorders), to entrust their children to staff trained for this purpose and to benefit for themselves a respite time.

In this context, France Contentieux will participate on 23, 24 and 25 March 2018 at charity event "Glisse en cœur" in order to raise funds for the benefit of TFA. Our team will ski for 24 hours nonstop to support this project. In addition to the sports dimension, is the human commitment of a team that convinced us defending the common values that hold us dear.

If you also want to support TFA and provide respite for a better life, feel free to make a donation by clicking on the link below http://tfa-repit.org/agir-donner/

Your donations will go directly to the association.

314000
Cases managed
138
Million € assets under management
4200
Worldwide Clients trusting us
1973
Year of creation of the Group

CUSTOMER REFERENCES

They trust us to optimize their account receivables
La Voix Du Nord BPCE Assurances Saint-Maclou Sixt

TESTIMONIALS

  • Nicolas LEGRAIN

    Account Receivable Manager
    Apave Sudeurope

    We are working with France Contentieux to take over after our internal reminders. We appreciate their responsiveness and the fact that they mastered our files, our different businesses and our processes. Cooperation between our teams is excellent, and the reporting is accurate and scalable. In addition they are effective regardless of the type of our customers.
  • Laurence HILDENBRAND

    CFO
    Renault Trucks France

    France Contentieux comes on our request after internal reminders remained vain. We use their service in phase of "pre-litigation". The professionalism of our contacts, the customization of their dunning process, the knowledge of our customers are all strengths and key of success for our businesses. Their client access tool is extremely readable (Web)
  • Aurélie FRANCOIS

    CEO
    Eurofins Biologie Médicale

    Collaboration with France Contentieux gives us full satisfaction. They are strength of proposals and have put in place under measure procedures perfectly adapted to our businesses and our constraints. They intervene for our debt collection, with a constant concern regarding the preservation of the image of our company.

opinionwat

opinionwat

92% of very satisfied customers*

*Independent inquiry OpinionWay conducted in November 2016